Dealing Guide

J.P. Morgan Asset Management has made every effort to ensure that dealing in JF/JPMorgan funds is as convenient and flexible as possible. All you have to do is open a MasterAccount.

To open a MasterAccount simply submit a completed MasterAccount Application Form via J.P. Morgan eTrading together with the required documents by post, or visit the conveniently located J.P. Morgan Investment Centre in Central. You can either download the application form from Forms & Literatures or obtain a copy from the Investment Centre.

If you wish to invest in our Regular Investment Plan+, you can start your online monthly investment through eScheduler and make your payment directly through HSBC or Hang Seng Bank's Autopay Service or PPS Websites. For more information, simply view the online demo. Alternatively, you can also set up a Regular Investment Plan via the J.P. Morgan Investment Centre.

Once you have opened a MasterAccount, you can place your orders through:
  • J.P. Morgan eTrading
  • JPM Funds InvestorLine on (852) 2265 1133
  • J.P. Morgan Investment Centre by completing a QuickForm.
  • Dealing Fax on (852) 28685013

+currently only available for investors who have a HKD bank account in Hong Kong


Q: What is the minimum amount for each Investment?
  • Lump sum investment: USD2,000 per fund/share class in general; USD5,000 for JPM Evergreen and Ultra Series; USD50,000 for JF absolute return funds, or such other amount as may be specified by JPMorgan Funds (Asia) Limited for any particular fund/share class.

  • Online lump sum investment: HKD5,000 per fund/share class in general. Except JF absolute return funds which require USD50,000.

  • Monthly Investment: HKD1,000 per fund/share class in general.

Q: How can I pay for my investments?

For your first (initial) investment:

  • By cheque made payable to "JPMorgan Funds (Asia) Ltd".
  • By telegraphic/bank transfer to one of our designated bank accounts (see table).


For subsequent investments:

  • By cheque or telegraphic/bank transfer as above.
  • By using HSBC or Hang Seng Bank's Autopay service or other eligible online payment methods available on J.P. Morgan eTrading.


IMPORTANT: If you wish to settle your purchases by telegraphic or bank transfer, a copy of the bank's validated receipt, clearly showing the value date, currency and amount, beneficiary account, remitting bank, your name and/or your MasterAccount number must be sent together with your application. No third party payments and direct deposits of cheques or cash will be accepted.

Telegraphic/Bank Transfer Account Information
HKD Bank name: JPMorgan Chase Bank, N.A.
Level 20 JPMorgan Tower
138 Rural Committee Road
Shatin, Hong Kong
Account Name: JPMorgan Funds (Asia) Ltd - Client Monies
Account No.: 6891920008
Swift Code: CHASHKHH
GBP Bank name: JPMorgan Chase Bank, N.A.
125 London Wall
London EC2Y 5AJ, UK
Account Name: JPMorgan Funds (Asia) Ltd - Client Monies
Account No.: 24021301
Swift Code: CHASGB2L
Sort Code: 609242
USD Bank name: JPMorgan Chase Bank, N.A.
270 Park Avenue, New York
New York 10017, USA
Account Name: JPMorgan Funds (Asia) Ltd - Client Monies
Account No.: 400935872
Swift Code: CHASUS33
JPY Bank name: JPMorgan Chase Bank, N.A.
11/F Akasaka Park Building
5-2-20 Akasaka, Minato-ku
Tokyo 107, Japan
Account Name: JPMorgan Funds (Asia) Ltd - Client Monies
Account No.: 0171458953
Swift Code: CHASJPJT
EUR Bank name: J.P. Morgan AG
Grueneburgweg 2
60322 Frankfurt Main
Germany
Account Name: JPMorgan Funds (Asia) Ltd - Client Monies
Account No.: 6001600672
Swift Code: CHASDEFX
IBAN: DE20501108006001600672
Q: If I make payment in a currency other than the base currency of a fund, what rate of exchange will I receive and when?

Conversion to the base currency of the fund will normally take place at the prevailing rate on the first business day, other than a Saturday or Sunday, after the dealing day.

Q: What are the normal dealing hours?
  • 9.00am to 6.00pm (HK time) Monday to Friday except when banks in Hong Kong are closed and when a fund has a significant holding in a market that is closed (e.g. for a local holiday). You can also place your instruction online via J.P. Morgan eTrading which operates 24 hours a day, the cut-off time is 6:00pm of the relevant dealing day for funds which deal on a daily basis. Orders received after the cut-off time will be processed on the next relevant dealing day.
  • To subscribe to or switch/ redeem from funds which are dealt on a monthly basis, you should make sure that your subscription order with your proof of payment (cleared funds required for JF absolute return funds), or instruction to switch/redeem, will be received by us no later than 6.00pm (HK time) on the relevant dealing day, which is usually the last business day of each month.
  • To redeem/ switch holdings from JF absolute return funds, which are dealt monthly, orders must be received by us no later than 6.00 pm (HK time) on the 7th calendar day of the redeeming month.


If you wish to place your instruction in person at the J.P. Morgan Investment Centre or by telephone, please take note of our office hours.

Q: What is the cut off time if I place my order through J.P. Morgan eTrading?

The cut-off time for dealing through J.P. Morgan eTrading is the same as in 4 above and therefore is also 6:00 pm (HK time) on any dealing day of the fund(s) you wish to deal in. Orders received after the cut-off time will be processed on the next relevant dealing day.

If you pay for your order(s) via HSBC or Hang Seng Bank Autopay service, you should ensure that you have sufficient funds in your Autopay bank account to settle the order(s) before 3:00pm on the same business day and your order amount does not exceed the debit limit amount of your bank account setting. If you pay for your order(s) via any other banks, please settle the order(s) before the bank cut-off time (please check with your bank as this can vary) to avoid your order being rejected.

Q: When will my order to invest be processed?
  • Provided all relevant documents/payments are received before the dealing deadline, orders will generally be processed at that dealing day's closing price and the price will normally be published on the next dealing day. The only exceptions are:
  • JPM USD/GBP/EUR/JF Money Fund - HK$ and JF absolute return funds:
    Orders will normally be processed on the dealing day on which we have received your electronic payment (if orders are placed through J.P. Morgan eTrading) or if payment is made by cheque/telegraphic transfer, when we receive confirmation from our bank that your payment has been cleared. The payment or the confirmation must be received by us before the dealing cut off time at 6:00 pm (HK time).
  • Upon confirmation of the deal, a Contract Note confirming the details will be sent to you.


IMPORTANT: For online banking payments, as the cut-off time varies from bank to bank, please check the payment service offered by your bank.

Q: How do I buy additional units/shares?
  • Simply complete and sign a QuickForm and return it to us with your cheque or proof of payment.
  • Hong Kong clients can also buy additional units/shares through J.P. Morgan eTrading, making payment directly online.
  • To place an order, all you will need are your MasterAccount number and your PIN which will be provided to you once your MasterAccount has been opened.
  • Clients who settle payment via HSBC or Hang Seng Bank's Autopay service or PPS websites can also pre-set a schedule for subsequent investments (one-off lump sum or regular) by using eScheduler.

Q: How do I switch between funds?

You can switch from one fund to another by:

  • faxing a completed QuickForm to us on (852) 2868 5013
  • calling JPM Funds InvestorLine on (852) 2265 1133
  • logging in to J.P. Morgan eTrading at www.jpmorganam.com.hk

  • Unless otherwise specified, the switch will normally be completed on the same day, except where the switch is out of JF China Pioneer A-Share or if the switch is made into JF Money Fund - HK$ or into funds which do not deal on a daily basis e.g. JF absolute return funds.
  • If the switch is made out of JF China Pioneer A-Share or if the switch is made into JF Money Fund - HK$ or into JF absolute return funds, units/shares will not be purchased until we have received the sale proceeds from the fund to be sold, normally within 5-14 business days or normally 7 business days after the month-end for JF China Pioneer A-Share.
  • Cleared funds must be received for any switch to JPM USD, JPM EUR and JPM GBP and JF Money Fund - HK$ from JF China New Generation, JF India, JF India Smaller Companies and JF Philippine funds which normally require 7 business days to release proceeds, or from JF Asia New Frontiers and JF Vietnam Opportunities funds which normally require 14 business days to release proceeds, or from JF China Pioneer A-Share which normally releases proceeds within 7 business days after the month-end.
  • If the fund to be sold is not valued on the day we receive instructions, the switch (sell and buy) will be carried out on the next dealing day of the respective funds to be sold and purchased.
  • In the event that the fund to be purchased is not valued on a particular day, the allotment deal will be effected on the next dealing day of that fund.
  • A discount on the offer price is normally given when switching between equity and bond funds ie, a reduced initial charge of 1% will be offered. However, as money/liquidity funds deal at net asset value (NAV), no discount is given when switching into these funds.
  • If your initial investment was in a money/liquidity fund, no discount will be given when switching between such funds or when switching from them into an equity, absolute return or bond fund. This is because they deal at NAV and no front end fee was charged initially.
  • If you have previously switched out of an equity, absolute return or bond fund into a money/liquidity fund and subsequently switch out of the same money/liquidity fund into another equity, absolute return or bond fund, the discount will be applied.
Q: If I wish to make a partial switch or sale, do I have to leave a minimum balance in my MasterAccount?

  • Yes. If you are making a partial switch or sale, the minimum investment requirement as specified for that particular fund/share class must remain in the fund/share class from which you are switching. Otherwise, all your holdings in that fund/share class will be automatically switched or sold.

  • With the exception of JF absolute return funds, if you are making a partial switch or sale through J.P. Morgan eTrading, the residual balance in each fund must normally meet the HKD5,000 minimum for lump sum investment, or HKD1,000 minimum for eScheduler's monthly investment, otherwise you have to switch out or sell all of your holdings in that fund/share class.

  • To switch holdings from JF absolute return funds, the residual balance must normally meet the USD50,000 minimum requirement, otherwise you have to switch out or sell all of your holdings in that fund/notional class.

Q: Will I receive any regular income distribution from my investments?

  • This depends on which fund(s) you invest in. You should note, however, that any income distribution of less than USD250 or its equivalent (subject to the FX obtained by J.P. Morgan Asset Management) will be reinvested for additional units in the same fund at NAV (or at the fully-discounted subscription price where applicable) automatically. If you wish to receive the income distribution of USD250 or above by cheque, you must inform us in writing. Be aware, however, that all distribution cheques are issued in the base currency of the fund.

Q: How do I sell units/shares?

Same as buying and switching, you can sell units/shares by:

  • faxing a completed QuickForm to us on (852) 2868 5013
  • calling JPM Funds InvestorLine on (852) 2265 1133
  • logging in to J.P. Morgan eTrading at www.jpmorganam.com.hk

  • Redemption proceeds from the sale of units/shares can be paid in most major currencies, by cheque or telegraphic transfer (TT). Unless you have provided us with Standing Payment Instructions, or you provide written and signed instructions with your order, payment will be made by cheque, in the base currency of the fund, made payable to the registered holder(s).

  • To receive your proceeds by TT you must provide:

  • name and address of your bank
  • the name(s) in which the account is held
  • the account currency
  • the bank account number
  • correspondent bank details (if applicable)

  • To place your redemption order through J.P. Morgan eTrading, you must provide us with your Standing Payment Instructions in advance so that proceeds from the sale of units/shares can be paid into your designated bank account in your specified currency. J.P. Morgan eTrading cannot currently pay proceeds by cheque.


IMPORTANT: Payment cannot be made to accounts in the names of third parties.

Q: How quickly can I get my money once I sell my units/shares?

  • Proceeds from a sale will normally be released within 5-14 business days or 7 business days after the month-end for JF China Pioneer A-Share Fund. Please refer to the Explanatory Memorandum and/or the relevant Hong Kong Offering Document for further details.

Q: How do I change the details of my accounts?

  • You can update your personal information including your Standing Payment Instructions via J.P.Morgan eTrading or by completing and signing a MasterAccount or Regular Investment Plan Amendment Form, a copy of which can be obtained from JPM Funds InvestorFax on (852)2265 1111 (HK clients only) or downloaded from www.jpmorganam.com.hk. Alternatively, simply send us your signed instructions or visit the J.P. Morgan Investment Centre in Central, Hong Kong.



Commonly Asked Questions about eScheduler & Regular Investment Plan

Q: How can I set up a monthly instruction?

  • You can invest monthly through eScheduler via J.P. Morgan eTrading by using HSBC or Hang Seng Bank's Autopay service or PPS website's monthly payment instruction. Alternatively, you can also set up a Regular Investment Plan via the J.P. Morgan Investment Centre.

Q: On what date will my monthly contribution be debited from my bank account and when will it be invested?

  • For eScheduler monthly investment, your account will be debited on your selected Order Process Date of each month (or the next business day if the Order Process Date is a bank holiday) and your investment will normally be invested on the same day (or the next relevant dealing day, if the Order Process Date is not a dealing day).

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, your account will be normally debited on the 4th business days prior to the 15th calendar day (or the next business day if it is a bank holiday) of each month, and will normally be invested on the 15th calendar day (or the next dealing day if it is a fund holiday).

Q: Can I settle by cheque if I have missed a contribution for a month?

  • For eScheduler monthly investment, you can only use HSBC or Hang Seng Banks Autopay service or PPS website to settle the payment. Your scheduled monthly instruction will be suspended if the payment is failed. You can reactivate the instruction online without any charge.

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, all monthly contributions must be made via direct debit from your designated bank account. Your account will be debited again next month. Please note, however, the respective Regular Investment Plan will become inactive if you have missed 2 monthly contributions within one calendar year. An administration fee of HKD200 will be charged if you wish to reactivate the plan.

Q: How can I increase or decrease my monthly contribution?

  • For eScheduler monthly investment, you can amend the amount of your monthly scheduled orders in “Existing Schedule” via J.P. Morgan eTrading before the dealing cut-off time of the business day prior to the effective date without any charge.

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, you can increase or decrease your monthly contribution (at a multiple of HKD100 per fund) by signing and completing a Regular Investment Plan Amendment Form or sending us your signed written instruction, provided that the contribution is no less than HKD1,000 per fund. You can also call us to place your instruction with your Personal Identification Number (PIN). If your instruction is received by the 26th of the month, the change can be effected in the following month.

  • If your new contribution amount exceeds the maximum limit stated on your previous Direct Debit Authorisation, you must complete, sign and return a new ORIGINAL Direct Debit Authorisation Form. This type of change will take approximately two months to process.


Note: An administration fee of HKD200 will be charged if you increase or decrease your Regular Investment Plan monthly contribution more than twice within any one calendar year.

Q: Can I redirect my monthly contribution in one fund to another at any time I wish and will I be charged for doing so?

  • For eScheduler monthly investment, you can easily adjust the instructions online in “Existing Schedule” via J.P. Morgan eTrading at any time you wish without any charge.

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, you can redirect your investment in a fund at any time you wish provided it has reached the minimum investment amount of USD2,000 (or USD5,000 for certain funds). You can advise us of your new instruction by signing and completing a Regular Investment Plan Amendment Form, or by sending us your signed written instruction. You can also call us to place your instruction with your Personal Identification Number (PIN). If your instruction is received by the 26th of the month, the change can be effected in the following month.


Note: An administration fee of HKD200 will be charged if you redirect more than twice within any one calendar year.

Q: Can I terminate my monthly investment at any time I wish?

  • For eScheduler monthly investment, you can suspend the instructions online anytime you wish without any charges.

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, an administration fee of HKD200 will be charged if you terminate your plan or redeem all your holdings within one calendar year after making the first contribution.

Q: When can I enjoy the loyalty offer with my monthly fund investment?

  • For eScheduler monthly investment, you can earn ePoints on the monthly investment you made, and the system would automatically employ your accumulated ePoints to waive your future eScheduler investment’s initial charge.

  • For Regular Investment Plan setup via J.P. Morgan Investment Centre, You can enjoy the loyalty offer* (see below schedule on initial charge) once you have made your 12th contribution.

For funds with
5% initial charge
For funds with
3% initial charge
*1st-12th contribution
5%
3%
13th-24th contribution
4%
2%
25th-36th contribution
3%
1%
37th contribution and thereafter
1%
0%

* Only applies if your Regular Investment Plan account is opened directly with J.P. Morgan Investment Centre.


Commonly Asked Questions about Online Payment

Q:How can I pay for my buy order through J.P. Morgan eTrading?

  • After proceeding to "Buy Order - Verification" page, you can either choose HSBC/Hang Seng Bank's Autopay, BOC Bill Payment (via BOCHK Online Personal Banking), HSBC bill Payment (via HSBC Internet Banking), PPS Online Payment, PPS by Website / by Phone or Other Banks. The differences between these payment methods are listed below:

   
 
Daily Max. Payment Amount Payment Order Cancellation
HSBC/Hang Seng's Autopay*/strong> No limit or subject to the limit amount of your bank account setting Funds must be available in your Autopay bank account before 15:00 on the relevant business day Allowed before 15:00 on the same business day
BOC Bill Payment HK$1,000,000 per account Payment can be made after your order placement but must be received by us before the cut-off time of 6:00pm on the relevant business day Allowed before dealing cut off time at 6:00pm
HSBC bill Payment HK$500,000 per account Payment can be made after your order placement but must be received by us before the cut-off time of 6:00pm on the relevant business day Allowed before dealing cut off time at 6:00pm
PPS Online Payment HK$100,000 per account Payment is made during your order placement and deducted from your registered bank immediately Not allowed
PPS by Website / by Phone HK$100,000 per account Payment can be made after your order placement but must be received by us before the cut-off time of 6:00pm on the relevant business day Allowed before dealing cut off time at 6:00pm
Other Banks No limit or subject to the limit amount of your bank account setting Payment can be made after your order placement but must be received by us before the cut-off time of your bank on the relevant business day Allowed before dealing cut off time at 6:00pm

* HSBC/Hang Sen Bank's Autopay cannot be selected between 15:00-18:00 on the business day.

Q:In what currency can I settle my orders via HSBC/Hang Seng Bank's Autopay, HSBC bill Payment, BOCHK Bill Payment, PPS or Other Banks for my online buy order?

  • Currently, only HK$ payments can be made via HSBC/Hang Seng Bank's Autopay, HSBC bill Payment, BOCHK Bill Payment, PPS or Other Banks.

Q:If I make payment in a currency other than the base currency of a fund, what rate of exchange will I receive and when?

  • Conversion to the base currency of the fund will normally take place at the prevailing rate on the first business day, other than Saturday or Sunday, after the dealing day.

Q:When should I make payment in order to prevent rejection of my online buy order?

  • For HSBC/Hang Seng Bank's Autopay, you should ensure that you have sufficient funds in your Samday Autopay bank account to settle the order(s) before 3:00pm on the same business day and your order amount does not exceed the debit limit amount of your bank account setting.

  • For PPS Online Payment, you are required to make payment at the same time the order is placed.

  • For HSBC bill Payment, BOC Bill Payment, PPS by Website / by Phone and Other Banks, you will need to place your order via J.P. Morgan eTrading first and make your payment before 6:00pm or earlier (depends on your bank) on the same business day. Failure to make payment will result in an order rejection



For more information, call us now on (852) 2265 1133. Alternatively, please visit our J.P. Morgan Investment Centre at Walkway Level, Jardine House, Central, Hong Kong.